Privacy Policy

Information we process

Location and route information

Streets uses precise and approximate location to record your walks, runs, and rides; draw routes; identify streets you have visited; plan routes; and show nearby places. If you start route recording and allow background location access, the app may continue receiving location while it is not visible on screen.

Your route history, visited streets, saved places, areas, notes, goals, and related progress are stored on your device. If you choose to sign in with Apple and create an account backup, Streets also uploads backup data to Google Firebase so you can restore it. A backup may include route coordinates and statistics, visited streets and their coordinates, pinned places, and certain app settings. Some map, geocoding, street, and routing requests may also send coordinates and standard network information, such as an IP address, to the service that fulfills the request.

Identifiers, usage data, and diagnostics

We and our service providers may process pseudonymous app or device identifiers, product interactions, app version, device and operating system information, crash reports, performance data, and other diagnostics. We use this information to operate Streets, understand which features are useful, fix problems, and improve performance.

If you choose Sign in with Apple for account backup, we receive your Apple account identifier and may receive the name or email address you elect to share. We use this information to identify your backup and display your account in Streets.

Website analytics

When you visit this website, Yandex Metrica may process pseudonymous browser identifiers and cookies, page URLs, referral and campaign information, browser and device details, general location information, page performance, and interactions such as page views, clicks, and scrolling. Its Session Replay feature may record how visitors interact with website pages. We use this information to understand how people find and use the website, improve its content and performance, and measure clicks leading to the App Store.

Purchases and subscriptions

Purchases are processed by Apple. We may receive purchase and subscription information such as the product purchased, subscription status, renewal status, and transaction identifiers. We do not receive or store your complete payment card details.

Information you choose to send

If you email us or submit feedback in the app, we process your message so we can respond, investigate a problem, and improve Streets. In-app feedback may include app and device details, subscription and usage context, diagnostics, and the account identifier, name, or email associated with Sign in with Apple if available.

How we use information

• Provide route recording, maps, street progress, route planning, statistics, and other app features.
• Remember your settings and maintain your app and subscription access.
• Monitor reliability, diagnose crashes, prevent abuse, and improve Streets.
• Respond to support requests and feedback.
• Comply with legal obligations and protect our users, rights, and services.

Service providers

Streets relies on service providers that process limited information on our behalf or under their own terms. Depending on the features you use, these may include:

• Apple for App Store distribution, purchases, subscriptions, and Apple platform services.
• Google Firebase for optional account backups, analytics, crash reporting, diagnostics, and related app services.
• AppMetrica for pseudonymous analytics and diagnostics.
• Yandex Metrica for website traffic analytics, interaction measurement, and Session Replay.
• Apphud for purchase and subscription management and analytics.
• Map, geocoding, street-data, and routing providers used to display maps and fulfill location-based requests.

We do not sell your personal information or use it for third-party targeted advertising. Providers may process information in countries other than your own and retain it according to their policies and our service configuration.

Data retention and your choices

Information stored locally remains on your device until you delete it in the app, clear the app's data, or uninstall the app. If you create an account backup, the backup remains in Firebase until it is replaced, deleted at your request, or no longer reasonably needed to provide the backup feature. Other service providers retain information according to their policies and the settings we select. We keep support communications only as long as reasonably necessary to respond, maintain support records, protect our rights, or meet legal obligations.

• You can control location access in iOS Settings. Disabling precise or background location may prevent route recording and some location-based features from working correctly.
• You can manage or cancel subscriptions in your Apple Account settings.
• You can delete locally stored routes and other supported content from within the app.
• Account backup is optional. Signing out stops access from the app but does not by itself delete an existing cloud backup.
• You can contact us to request access to, correction of, or deletion of information that we control. We may need to verify your request, and applicable law may allow or require us to retain certain records.

Security

We use reasonable administrative and technical measures to protect information. However, no method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

Children's privacy

Streets does not knowingly ask children to provide personal contact information. If you believe a child has sent us personal information without appropriate permission, contact us and we will take reasonable steps to delete it.

External links

The app and website may link to third-party sites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to this policy

We may update this Privacy Policy as Streets and its services change. The revised policy becomes effective when it is posted here, and the date at the top of this page will be updated.